After suffering Jira at two previous employers when it was being considered at the third org, I lobbied, pretty much begged, and cried along with many other colleagues who had this inflicted upon them previously. Yes, we indeed ended up with Jira and one another Atlassian monstrosity.
Confluence? I know most people really want a hard-to-use wiki with a special markdown flavor to write up things that instantly go stale, never to be reviewed again. Or, at least that's the only way I've really seen Confluence used?
You can fail to maintain a wiki written in any software. The value of Confluence is when everyone uses it, so there’s one place to find info to answer questions like “why the hell did we do it this way?”
Yes, but it's easier to fail when the markdown (or NIH markdown in the case of Confluence) is far removed from the code it describes. Which is why you should document closer to the products. Markdown files living by your code and even generated from code is way better than any experience I've had with Confluence (which is closing up on two decades soon enough).
I used Confluence a mere decade ago and, if anything, the 10 years after you used it only magnified its flaws relatively to what else was by then available so you didn’t miss much, and I suspect we haven’t missed much since, except more bloat.
I love confluence because it has the worst search engine I've ever used. I used to think TikTok search was the worst: no matter what you typed, you would get only videos of people dancing. World's largest rock? Here's 12 videos of people dancing the renegade. 2020 election? Here's a video of someone dressed like Donald Trump dancing the renegade. Gatorade? Surely you meant the renegade, right? Here's some videos of people dancing the renegade.
But TikTok actually fixed that, so now Confluence is back on top. Good on you, Atlassian.
The later part of that quoted passage ends with a possibly rhetorical question.
> ... When was the last time the CEO of the above company called their own customer support line?
So Bezos definitely hasn't done that in a long time. Definitely not in India. So I would say the answer ought to be: a CEO does that or has to do that only until the company becomes too big or has captured a sufficiently entrenched large slice of the market.
As someone on the ground here and looking at this industry, from this industry, with an electronic (or whatever is the term for a powerful one) microscope, nope this ain’t happening. Not even close!
So maybe them openings are going to Eastern Europe?
It's not whether it "really" looks similar. It's what people think, most of the people, and most of the people are neither known for practising good writing nor consuming good writing.
I use dash a lot while people rather usually use and are used to seeing a hyphen. I was called out on a certain app "wtf dude.. the least u can do is nt use ai". Well, the person was using shorthand and textpeak a lot, so it was already getting nauseating for me, so this outburst helped me eject, but not before I politely asked why they thought so and dash was the trigger along with "all da time crct grmr and spelling". Also "hu da hell writes dis long sentences". Guilty as charged.
Apple's proofread is essentially spell-check and punctuation until it isn't and even in a few-sentence-long para you'd see it has sneakily changed a lot and Apple being Apple you, the customer, obviously has no way to set it to "only fix spelling, punctuations and leave everything else including grammar as it is" and I've a feeling a lot of folks are at least using proofread or something on those lines. But then I really don't think browser's "spell check" ought to be kosher either if the content has to be the human's because those mistakes are also makes such text human and in some way unique. I don't think it's an easy line to draw but weird seeing just comments "targeted" here.
I explained this in a bit more depth in an adjacent reply (feel free to take a look) but obtaining the source from AI doesn't achieve the same thing. For example, there might be other links that contradict that source, which the AI wouldn't cite. Knowing that AI picked the "best" one vs. a human is incredibly relevant when assigning and weighing credibility.
I wasn't sure whether it was an omission or an unintended gap, as the guideline specifically points to "comments". So it seems AI generated/edited posts are fine. Strange, because both can be flagged/downvoted if it was to be left with that.
As I understand it, the problem is these apps/agents can do all of these and lot more (if not absolutely everything, while I am sure it can go quite close to doing that).
Solution could be two parts:
OS bringing better and easier to use OS limitations (more granular permissions; install time options and defaults which will be visible to user right there and user can reject that with choices like:
- “ask later”
- “no”
- “fuck no”
with eli5 level GUIs (and well documented). Hell, a lot of these are already solved for mobile OS. While not taking away tools away from hands of the user who wants to go inside and open things up (with clear intention and effort; without having to notarise some shit or pay someone).
2. Then apps[1] having to, forced to, adhere to use those or never getting installed.
[1] So no treating of agents as some “other” kinds of apps. Just limit it for every app (unless user explicitly decides to open things up).
It will also be a great time to nuke the despicable mess like Electron Helpers and shit and app devs considering it completely fine to install a trillion other “things” when user installed just one app without explaining it in the beginning (and hence forced to keep their apps’ tentacles simple and limited)
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