Always the same. Especially when TomTom satnavs were commonplace and you had to pay for map updates, nobody could ever find your house if you lived in a new area, or if there were new roads in the area. Recently they built a new tunnel here, it took a few months before friends and family stopped complaining about Google leading them wrong. Meanwhile I use OsmAnd and have no trouble anywhere (when driving in western Europe). Or if I forgot to update my map, then I can still figure out my way by looking at the roads tagged as "currently being built" on my version of the map. OSM really is just power to the people.