So we host scores for a sport, as well as inputting these scores. Every year we have a few high traffic events (much higher than normal), and I scale up our servers to support it. However for the last two years there have been outages in their Newark data centre during both of these events. One time it was DNS, all other times it's been data centre wide.

I suspect as they've increased in popularity they've become a bigger target for DDOS attacks.

I've also noticed that in the past year there's been a lot of data centre outages... like every couple months. Hasn't been a deal breaker for us, since our traffic is generally fairly low outside of season, but the ones during seasons really hurt.

Also I'd like to add that they do give you the heads up when there are issues, which is a big plus in my book compared to some other hosts.

I really do think it's just growing pains, and I don't mean to disparage them. Just being honest that I wouldn't recommend them for high availability services. Since I consider them a low budget host that's probably unfair though. We've just outgrown them is all.

This is all anecdotal of course.