I had a customer openly admit to me that they had been using a pirated version of my app until now.

Pretty crazy when you see your own app on torrent sites.

Exactly, a SaaS product is the ultimate DRM and it's socially acceptable. Make this a native app that needs always-on internet and customers who care about it being native will flip and eat your margins like a giant Pareto Pacman.

Making money allows you to invest. If you can't make money, the scope of what is possible is restricted to "what one guy can make as a hobby".

Not all problems are workable within that constraint.

For most people, money is a tool and not a goal.

Can you share some examples of how you've furthered humanity while living for free?

Can't you do both? Why should people be expected to work for free?

I thought the idea was that you were allowed to make money by furthering humanity?

I've spent a lot of time on my app and I still had to pay people to help do the app.

Until the UBI arrives I still have to work for money.

Isn't that implied if you charge money for your app?

Mind giving details on the product and experience? I’m interested.

If your app was a SaaS those people wouldn’t have paid for it anyway, they’d have signed up for the free trial then quit and signed up with a fresh email over and over.

The best thing you can do is identify them and segment them into beta / test updates for experimental features which you wouldn’t test on paying users.

I run a SaaS and in my case, this doesn't happen. Not only is it super annoying for the user but you lose all your data each time.