Yeah, and the fault clearly is that, after discontinuing updates, they still supported the device in their cloud. They should have bricked the devices, removing write support ;-)

I’m not sure whether to add that smiley here. That would have been a big middle finger to their customers, but the alternative they chose turned out to be worse for many customers. Maybe, the rule should be “if a product requires a subscription, the product should be free”?

In WD’s case, it surprised me their cloud still supported a device they stopped supporting in 2015.