Lol, yeah... back in the day a snide remark like that would have ruffled my feathers too.

Lots of people told me "you get more flies with honey" but it can take a while for that to become a reflex. I'll probably never really get to the point where I can wear the hat of a highly polished, glib salesperson. But we perservere :-)

Retail sales is a tough game! What more is there to say?