I was digging up and replacing a piece of my well-line, in the dark because that's always when my well line breaks, and my phone accidentally called the police through what must have been some serious jostling. The dispatch seemed understanding, and used the opportunity to verify that my phone connectivity was coming from where it said I was. Later that night, two sheriffs show up around midnight to make sure that everything was OK. It was the first time that I felt like my personal technology was really doing its own thing without me.
Apple's phone app has one HUGE design failure: touching anything in the app will dial a number immediately.
I have accidentally called back phone spammers. It made elderly parents scared to use their phone. I've had many many friends butt-dial me.
There should absolutely be an option that is on, or can be enabled: confirm before calling.
In the case of emergency calling, they should figure out how to confirm before calling. I'm sure apple has some scenario in mind where it has to be the way it is now, but I think there should be a way.
At a minimum, opting into the current behavior should train the user how calls are initiated and what options are available.
> Apple's phone app has one HUGE design failure: touching anything in the app will dial a number immediately
Agreed 100%. I hate that I have to be super careful and really think through each time I press something to make sure it's not going to be a shortcut that immediately dials a phone number. I too have called spammers back.