It's cheaper yah, but each time I lose ten minutes it costs me more than that.

That was part of the pitch at work - "oh, over 3 years our total savings is $200k" or something. Great, but if each dev loses 10 minutes a month, or is frustrated and less efficient for an hour, that costs us 5x that.

Honestly the (last I used) inability to go back to a conversation months ago via search is a much higher cost.

Unsure if it still is, but if you had a MS office contract it was free, which describes a lot of the defense industry.