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the other thing i notice from the story was that an update on something considered mission Critical was not given an update on within 24 hours.

IT should have volunteered the info regarding how far back in the backlog this was classified as soon as that prioritization was made. "Behind 14" and with many people on the testing side occupied is obviously not going to help with "layoff level priority".

To me, the classification of "enhancement" just doesn't seem to capture the urgency.



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