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Not just coworkers.

If a customer service has really helped me with my issue, I will ask if I can talk to their manager to let them know how much I appreciated their help today.

So far everyone sounded pretty happy about that.

I tell the manager that <employee name> really helped me with my issue and made me happy to be a customer of <company name>. The managers also seem pretty happy to hear that and some have mentioned that they will be adding that feedback to the employee’s file.



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