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All true. But it isn't the Marginal User (Marl) that's the issue.

It's the dev managers that pursue him. In the quest for quarterly metrics.

Building a use base of interested committed users is not done that way. It's done by providing value, having short training videos, getting word-of-mouth referrals, continuing to provide value month after month.

Ok that isn't maybe as profitable. In a big company the pressure for profitable is perhaps even more grinding and inhumane than in a smaller company. At some point your entire product gets reduced to a number at some executive level, and your fate is inevitably sealed by metrics.

In a small company, a startup even, management is 1 level deep or shallower and you can have goal, ambitions, a vision of your product and your user that exceeds "show them another ad". And you can communicate that to whomever is budgeting your group.



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