> On-Premise software is frequently bought by large customers with significant resources - including a competent ops team.
These are orthogonal. Resourcing is no guarantee of ops competency, or a culture where ops is enabled to deliver, hence the concept of shadow IT. On-prem software is bought by orgs with low risk appetite or other compliance objectives that skew procurement towards running on prem. I have seen exceptional ops teams on a shoestring ramen budget, and I have seen dumpster fire ops teams in companies with thousands of workers and billions of dollars a year in revenue who could not get you a single virtual machine in less than 90 days even if preventing the end of the world depended on it.
These are orthogonal. Resourcing is no guarantee of ops competency, or a culture where ops is enabled to deliver, hence the concept of shadow IT. On-prem software is bought by orgs with low risk appetite or other compliance objectives that skew procurement towards running on prem. I have seen exceptional ops teams on a shoestring ramen budget, and I have seen dumpster fire ops teams in companies with thousands of workers and billions of dollars a year in revenue who could not get you a single virtual machine in less than 90 days even if preventing the end of the world depended on it.