I've had Spotify premium for 12 years now. Back in 2020 I got a rather large prepaid debit card. I put a couple low dollar subscriptions on there. Spotify being one of them. Card ran out of money.
So Spotify instantly shifts me down to the free plan, after 1 failed payment, and deletes all the songs I synced to my phone until I update my card on file. Which was supremely obnoxious on mobile (but that's because I signed up for Spotify with Facebook, and 8 years after breaking FB SSO OTP code generation on mobile they still haven't fixed it)
No grace period, no warning that my payment failed and I was being downgraded. Just a big old full screen pop-up warning me that if I continue into the free version, it would immediately delete all my playlists.
Paying customer for 12+ years, with 12+ years of playlists. Had I not read the small print and just clicked "continue" it would've deleted ALL of that. Even after updating my payment method, and not having pressed "continue" (to the free plan) I had to re-sync all the songs I'd already downloaded.
They're a very user hostile company, and I've never had the slightest bit of sympathy in their fight with Apple, and this is a pretty good reinforcement.
I've had Spotify premium for 12 years now. Back in 2020 I got a rather large prepaid debit card. I put a couple low dollar subscriptions on there. Spotify being one of them. Card ran out of money.
So Spotify instantly shifts me down to the free plan, after 1 failed payment, and deletes all the songs I synced to my phone until I update my card on file. Which was supremely obnoxious on mobile (but that's because I signed up for Spotify with Facebook, and 8 years after breaking FB SSO OTP code generation on mobile they still haven't fixed it)
No grace period, no warning that my payment failed and I was being downgraded. Just a big old full screen pop-up warning me that if I continue into the free version, it would immediately delete all my playlists.
Paying customer for 12+ years, with 12+ years of playlists. Had I not read the small print and just clicked "continue" it would've deleted ALL of that. Even after updating my payment method, and not having pressed "continue" (to the free plan) I had to re-sync all the songs I'd already downloaded.
They're a very user hostile company, and I've never had the slightest bit of sympathy in their fight with Apple, and this is a pretty good reinforcement.