You’d think for all the additional booking fees that they’re known for charging that they’d invest a little more into security of their infrastructure both internally and externally…
Why should they invest?
Most likely nothing bad will happen to their bottom line or execs so no reason to invest in security.
We decided that profits are more important than accountability.
On the contrary, economists have known for some time [1] that this (investing in improvements to their product) is exactly what monopolies DON'T do well.
And the DoJ is suing Ticketmaster for being an abusive monopoly as we speak, so.....
[1] Actually, we've known this as far back as Adam Smith! He talked a fair bit of shit about monopolies in The Wealth of Nations. His "invisible hand," after all, was competition, which monopolies by definition don't have.
Remember this every time someone talks shit about capitalism and points to corrupt and abusive American monopolies as evidence of why it's a failed system. America's government only really started leaning into its modern love for monopolies from the Reagan administration onward - in defiance of centuries of evidence that it was a bad idea.
You're right, but nobody here cares about the details of data subprocessors and how a lot of nodes in the chain get impacted. It doesn't play well on the internet where short & pithy moral outrage is the level of discourse.
It makes me sad that the initial reaction is gleeful & mean-spirited towards the targets, when if you've ever been involved in something like this you'd hope it would be empathy for what a lot of Snowflake and TM employees are working on this weekend, and anger towards the hackers. It's like people forget that because it's data and the targets are big companies these criminals aren't stealing from real people and making the world a worse place.
Like anything ever happened to any company that had a data breach. It's been shown time and again that it's a waste of money to care about this. In contrast, what is worth it is to do the minimum necessary to check the boxes on whatever certification the business is trying to get.
Who would think that? Extra earned resources never goes into improving security, why would it be different with Ticketmaster? Live Nation Entertainment / Live Nation, owner of Ticketmaster, is a public for-profit company, 100% of their focus will be on "more money now", and security doesn't contribute to that so of course they wouldn't focus on that.
