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Similar experience. I built a very small online helpdesk platform in the early 00s. This was to support my own business mostly. I had several paying customers after 6 months. They were HELL, particularly when it came to paying the bill. I sold the whole business for pocket money after a year to a small tech company who rewrote it into a fairly well known commercial product. I couldn't be bothered. I have ZERO regrets about this.

I still have the source code somewhere, which was about 25,000 lines of ASP in one file!



I’ve done enough freelancing and side jobs to know that I didn’t enjoy and—most importantly—didn’t care enough to get better at the customer service aspect of it.




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