That actually sounds like a good idea for a technical support app:
The only interaction possible is they can tell you the problem, then you can give them a list of things to try, and they can do nothing but give feedback on each step, in order, and you arent bothered until they at least respond something for each step
I'm starting to think Humanity's problems are not technical in nature. I don't see how to even think about forcing people to help themselves.
This is obviously satire, but we could make every internet app completely modal: once you start a flow on any site your computer prohibits you from starting any other flow on any other site before you complete the previous one.
The only interaction possible is they can tell you the problem, then you can give them a list of things to try, and they can do nothing but give feedback on each step, in order, and you arent bothered until they at least respond something for each step