> I don't understand the hate. They did a very bad decision and had major backlash.

One element of why the recoil was so strong was that this wasn’t consumers reacting angrily when the price of their favorite widget went up. This was Unity threatening to bankrupt entire companies and destroy livelihoods.

Once that trust is broken, specific to the tech stack underpinning your whole business, it is very hard to get it back.