The last telco I worked at had a project manager like this.
She would take on a dozen small-ish projects (~6 months / $1M), and just jam them through by buying some off the shelf managed solution and using an external contractor who would write spaghetti to run tentacles to everything. She would routinely deliver projects early and under budget, which made her a stand out STAR. No other projects in the entire company were remotely close - normal was double time and budget. Green ticks next to her name, promotions, bonuses, etc.
Once I was invited to a conference call with a dozen people I didn't really know.
Her: We've tapped you as the main support person for this new system we've just deployed into production as part of this new project. I has customers live now.
Me: OK, great. Where's the documentation (there is none). What server does it run on? (Huh?). What credentials do I use to login (what?). Who is managing this SSL certificate? (What?). And so on.
I was told later that was a Career Limiting Move (CLM) on my part, because I wasn't being a team player, and I was adding friction to The Greatest Project Manager(TM).
She did this for at least 50 projects, always getting accolades while creating an absolute shit-storm for support to deal with. As the years rolled on I learned this is perfectly normal for a telco.
She would take on a dozen small-ish projects (~6 months / $1M), and just jam them through by buying some off the shelf managed solution and using an external contractor who would write spaghetti to run tentacles to everything. She would routinely deliver projects early and under budget, which made her a stand out STAR. No other projects in the entire company were remotely close - normal was double time and budget. Green ticks next to her name, promotions, bonuses, etc.
Once I was invited to a conference call with a dozen people I didn't really know.
Her: We've tapped you as the main support person for this new system we've just deployed into production as part of this new project. I has customers live now.
Me: OK, great. Where's the documentation (there is none). What server does it run on? (Huh?). What credentials do I use to login (what?). Who is managing this SSL certificate? (What?). And so on.
I was told later that was a Career Limiting Move (CLM) on my part, because I wasn't being a team player, and I was adding friction to The Greatest Project Manager(TM).
She did this for at least 50 projects, always getting accolades while creating an absolute shit-storm for support to deal with. As the years rolled on I learned this is perfectly normal for a telco.