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ajeet
6 months ago
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Launch HN: Leaping (YC W25) – Self-Improving Voice...
Congrats on the launch! I work in this space, and fwiw I strongly agree with the idea of A/B testing + continuous improvement. I have found that it is relatively easy to setup A/B tests, much harder for stakeholders to draw the right conclusions.
kevinwu2981
6 months ago
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Also every stakeholder might value different things: call deflection rate, CSAT, number of bookings, etc. Important to align expectations upfront
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