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Claude definitely engage in some shady and illegal behavior. I wanted to see what the annual plan would cost as it was just displaying €170+VAT, and when I clicked the upgrade button to find out (I checked everywhere on the page) then I was automatically subscribed without any confirmation and without ever seeing the final price before the transaction was completed. Turns out that price was €206.50. Getting refunded was also a pain in the ass.


€170 + 21.5% (Irish VAT rate) is €206.55. So not sure what you expected. One complain though in EU B2C companies must show prices with VAT included.


By clicking, he expected to see the full price with VAT included, as required by EU regulations, without doing the math himself.


> €170 + 21.5% (Irish VAT rate) is €206.55. So not sure what you expected.

Parent clearly stated they only saw "€170+VAT" and not €206.55, so of course they expected to see €206.55 before the purchase went through. Not sure what anyone else would expect?


Even the ex VAT price is wrong. It should always just be 206.55 - can't tease low price first ex tax.


Why would anyone complain about showing prices with taxes (VAT) included? It's deceptive otherwise.


You might not have noticed in all the frustration, but you got overcharged. 170 + 20% VAT is 204, not 206.50.

Maybe they added a card fee in at the end, but if they didn’t make that abundantly clear, they’ve broken a law in most countries which use the Euro.


VAT is not 20% everywhere worldwide.


Why 20% VAT? Different EU countries have different tax brackets, so OP might not have had 20%.


There’s a European country with a 21.470588235% tax rate? No I think GP is right and there’s a hidden 2.50 handling fee.


Lol, that's a fair point, you're probably right on that.


Probably because VAT_floor(206.5/170)=20




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