> You’re not the player, you’re the coach. Sometimes that means strategy and big-picture thinking. Sometimes it means shielding your team from dumb shit. Sometimes it means buying someone coffee and saying, “You’re not crazy. This is hard.”
Guess what good agile coaches or scrum masters are expected to do :-)
I'd argue it's not my job to "shield the team". It's my job to enable the team to question "dumb shit" and put them in a position where they can discuss these matters constructively with management (or whomever).
Also - I "deal" with underperformers because my team needs to deal with them. It all comes back to "what benefits the team".
I see that there are a lot of different varieties of agile coaches out there.
Well, yes, but "self-managing team" implies the team manages itself, not that one person picks up the slack. As the sibling poster said, this is a sign of a dysfunctional team.
The crazy one for me was QA not going through business and just marking new feature ideas as "bugs", and then informing business that "there are still lots of bugs to be fixed".
Cross-functional teams can be very toxic when there is no decision maker, and someone suddenly decides they don't want to really collaborate.