I've been a paying user for years.
Their desktop UI is awful.
They introduced a feature that took me hours and hours to disable (the file not downloaded until you try to open it thing). One bit of documentation pretty much lied about turning it off. Turned out it had to be disabled in more than one place.
I still use them as I don't have time to move else where. Plus they run on Linux and windows which is what I need.
I wish they had "I'm only interested in file sync" mode so that the whole mess of other features is hidden from me.
> They introduced a feature that took me hours and hours to disable (the file not downloaded until you try to open it thing). One bit of documentation pretty much lied about turning it off. Turned out it had to be disabled in more than one place.
Are you able to say what the relevant settings are? (I would like to be able to do that too ...)
> I wish they had "I'm only interested in file sync" mode so that the whole mess of other features is hidden from me.
Unfortunately dropbox has been in the Enshittification phase for quite a while. They had a good while where they had extra features but no one used them cause no one wanted random feature 'x' from dropbox, they just wanted to sync files so dropbox began pushing them in your face and making you work to get what they had working perfectly 15 years ago.
Are they just thrashing around at this point without vision?
Most of what I’ve seen launch from them has been… undercooked.