> Minio doesn't have to give non-paying users anything, but the story still applies.
How on earth does it apply when your complete example story relies on the satisfaction of the paying customers. If you're not paying, you're not a customer - you're a user.
> If you're not paying, you're not a customer - you're a user.
This doesn't work with open-source projects: someone can still provide a lot of value to you without explicitly paying for it. If a community member volunteers a lot of their time to contribute code or provide support to other users, then you probably shouldn't piss them off either.
They/we certainly do (we are using MinIO as well). But they are NOT paying customer, nor do they pay something back (at least most of us dont), so they should not really feel entitled to the "value" that they were getting for free.
How on earth does it apply when your complete example story relies on the satisfaction of the paying customers. If you're not paying, you're not a customer - you're a user.