It's to H&R Block's benefit to make you feel that taxes are stressful and you need 3rd party help, though. That you were stressed out about this interaction is H&R's fault; not the law or the IRS.
> It's to H&R Block's benefit to make you feel that taxes are stressful and you need 3rd party help, though. That you were stressed out about this interaction is H&R's fault; not the law or the IRS.
H&R has lobbyists to ensure taxes are complicated and stressful.
In this interaction, I would blame the specific H&R rep GP talked to, not the company in the abstract. They provided him bad, vague information. It doesn't matter what the law is -- if a tax rep gives you bad, vaguely threatening information, that's going to cause stress, and it isn't the law's fault.
