Something similar happened to me between Essen and Dortmund while trying to get to the airport. The train stoped around 50 minutes between stations without a chance of getting off the train. I lost my flight as a result.

I have also been left in remote villages when the last train of the day broke for some reason at 12:30 am. All travellers and myself had to look for Ubers, which the government also tries to suppress.

I agree with some comenters that German companies seem to prefer to stuck with Bureaucracy other than finding what could be confortable or even human solutions.