Why would the boss accept that? They automated the work to eliminate employee downtime. If the employees were upset to lose their chatting time then presumably they lack the agency to choose chatting over work duties when they’re unblocked. The only way to help them in that situation is to organize them

Because the 10 minutes of chatting has value too. Which is why corporations make you spend so much time on team building exercises and axe throwing.

No, that's HR justifying its existence.

Plus that's for higher stature service based roles, not warehouse logistics.

It's also mostly bullshit.

Teams work because they have the right combination of skills, both personal and technical, high EQ and IQ, leadership and ownership.

Whether or not you fall backwards into a team's arms or have to participate in childish games is not relevant.

For most people, liking and being friends with the people you work with is a huge factor in how much you like the job and are willing to stay. Most of the times I’ve left a job it’s been triggered by the people I liked talking to leaving and the remaining team members being dull and anti social.