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You should stop talking and you were smart to delete that other comment.

I was wondering about what truly happened but now I get the impression that Prezi is officious and bureaucratic and I wonder what kind of customer support such an organization would offer:

"Our Terms of Service say we are not responsible for your lost data. Have a nice day and here's a T-Shirt."



Looks like he took your advice. Regardless, I still got the same impression you did.




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