We'd certainly be open to that if asked. We practice Complaint Driven Development [0] when it comes to API integrations and the like -- we prioritize what our customers ask for.
For our core experience, we went with a custom agent because that allowed us to viciously simplify the setup process. But we're very much open to working with other tools as well.
For our core experience, we went with a custom agent because that allowed us to viciously simplify the setup process. But we're very much open to working with other tools as well.
[0] http://blog.codinghorror.com/complaint-driven-development/