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Yes it is worse than that, the small biz owner can have the plug pulled on him at any time. Even if he is paying for the advertising - e.g. adwords ban!

What she should do now is get as many email addresses as possible from her existing customers and likers of her page, and have an e-zine or followup. This could be in conjunction with a blog. All stuff that is in her control and cannot so easily be pulled away.



Does ANYBODY even open emails like that though? I know I never do.


Yeah, some people do. I ignore a lot of them but I always read through the newsletter from my tea store. It's like tea porn and even though I order infrequently I like seeing the pictures.


It depends.

Sure if it is sell, sell, sell people will hit the unsubscribe button.

If it is useful information, building a relationship with the reader, maybe the occasional reference to a sold product. Then this may work.




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