100 times this. The hardware is great. The software sucks.
I literally can't believe in 2024 it's still not straight forward to "send a blog post from my phone to my remarkable" without some mangling happening along the way. It was genuinely jawdropping for me, I ended up contacting an employee on LinkedIn to confirm that this wasn't a well supported workflow
Other people in this thread are saying that you can run your own software on it. If that is the case, it should be easy to integrate whatever you want, or am I mistaken?
Friend, like 50% of the content on this website is blog posts. Are there only six of us? Are all these accounts just bots? Are you even real? Am I even real????
Is that the chat thing that pops up in the bottom right corner? It is the most annoying thing in the world. Because it pops up uninvited, and obscures the page content I am trying to read. So annoying.
In short it was a combination of individual customer outreach our CTO jumped on Skype (yes Skype) to help with installing, I did handholding through onboarding, I ran "webinars" to like 4 people, or less. Everything was just tiny tiny steps.